All orders will be processed and shipped out within 1-2 business days, Monday – Friday 10am-5pm
Orders for in-stock merchandise placed before 10 AM EST Monday-Friday are usually processed the same day. Orders placed after 10 AM EST Monday-Thursday will be processed the next business day. Orders placed after 10 AM EST on Friday will be processed the following business day Monday. Orders are not processed on Saturdays, Sundays or Holidays.
If a merchandise is out of stock (backordered), then you will be notified via Email with three (3) options:
1. Replace the backordered merchandise for merchandise that are in stock, and any difference in costs will be calculated and updated.
2. Receive a refund on the backordered merchandise, and process the order with the merchandise that are in stock, and any difference in costs will be calculated and updated.
3. Cancel your order and receive a full refund, including all shipping and handling charges.
$ Available for a fee
* Delivery standards are within business days for items sent between major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, on-time delivery guarantees) are subject to terms and conditions.
**Additional coverage is available for a fee
*** Delivery time estimates are calculated from the day the parcel is shipped; not the day that the order is made
Orders over $100 will qualify for Free Shipping Canada Post Expedited Parcel.
Local Pick Up
Unfortunately, we do not offer Local Pick Up. If you would like to pick up merchandise from a retail location, please give them a call and they will be more than happy to place items on hold for you. Payment must be made at the time of pick up.
We do not profit from shipping. Should you choose Priority shipping, your shipping cost will be exactly the same as we are charged by Canada Post. Shipping costs are calculated on the website automatically during Checkout based on the dimensions and weight of the items you are purchasing.
We DO ship to the US and other countries! (Note: Free Shipping available for the US and other countries, if you spend over $100)